PDI Managed Care Services News Release

Professional Dynamics Inc. Receives URAC Case Management Accreditation

8/5/2009

Rancho Cordova CA, August 5, 2009: Professional Dynamics, Inc. (“PDI”) announced today that it has been awarded Case Management Accreditation from URAC, a Washington, DC-based health care accrediting organization that establishes quality standards for the health care industry. URAC’s Case Management Accreditation standards require companies to establish a process to assess, plan and implement case management interventions.

“PDI is honored to receive Case Management Accreditation from URAC,” said Betti Anders, President and CEO of Professional Dynamics, Inc. “We are very pleased to be recognized in the industry for providing outstanding services. Such a distinction also underscores the quality of our work with insurance companies, third party administrators, employers and claimants by demonstrating compliance with national standards for case management services.”

PDI has been partnering with insurance companies, third party administrators, employers, and networking partners for more than 28 years to develop innovative and customized solutions. Our programs are directed at helping injured workers obtain appropriate medical care, with a focus on returning the employee to work as soon as possible, resulting in reduced claims costs. Our suite of services includes Nurse Case Management, Utilization Review, Peer Review, Bill Review, MPN Management & Administration, Chemical Dependency Prevention & Management, Chiropractic Services, and our 24/7 injury reporting and nurse advice hotline, Injury Care Direct™.

“By applying for and receiving URAC Case Management Accreditation, PDI has demonstrated a commitment to quality health care,” said Alan P. Spielman, URAC president and CEO. “Quality health care is crucial to our nation’s welfare and it is important to have organizations that are willing to measure themselves against national standards and undergo rigorous evaluation by an independent accrediting body.”

URAC’s Case Management Accreditation standards address approaches to ensuring appropriate patient protections have been established, such as policies for confidentiality of patient information, informed consent, dispute resolution and other issues. The standards cover staff structure and qualifications, quality improvement, information management, oversight of delegated functions, ethics, complaints, and the case management process.

URAC, an independent, nonprofit organization, is a leader in promoting health care quality through accreditation and certification programs. URAC's standards keep pace with the rapid changes in the health care system, and provide a mark of distinction for health care organizations to demonstrate their commitment to quality and accountability. Through its broad-based governance structure and an inclusive standards development process, URAC ensures that all stakeholders are represented in setting meaningful standards for the health care industry. For more information, visit www.urac.org.

For more information on PDI’s services, contact Donna Townsend, Chief Strategy Officer, at 1-800-591-5501.

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